Lean Six Sigma
Abstract Industry has changed significantly. Today, the two largest sectors of the U.S. workforce are professional and clerical and the work they conduct is mostly tied to information processing. Over the last few decades, electronics has been employed as a means of improving business and information processes. Today, the rise of Six Sigma to improve quality and the introduction of Lean to improve flow are being employed in a collaborative manner to drive business process improvement further. The current business environment is experiencing a rebirth in process improvement, specifically in workflow simplification. Today the study of work and its flow is seen as critical to driving organizational efficiency. In fact, former CEO Pat Haggerty described workflow simplification as “Texas Instruments most effective program for fostering personal involvement at all levels of the organization while yielding tangible benefits to the company.” Today, work flow processes change constantly. Such changes are undocumented and with each change the process becomes more complex. Workflow simplification is needed more than ever. In this session, we will discuss a common sense approach to business process improvement through case studies and effective workflow simplification concepts.
Biography of Andrew Milivojevich Andrew Milivojevich is the President of The Knowledge Management Group. He leads their corporate Six Sigma and productivity improvement initiatives. Andrew is a Professional Engineer with a Masters degree in Statistics and 20 plus years of experience. He is a fellow of the American Society for Quality and is recognized by the Society as having achieved professional distinction in the technology, theory, education, and application of quality. Andrew received citations for his work advancing quality and Six Sigma; for being a champion of innovation through statistical methods to resolve technical uncertainties in the business community; and for being a vocal promoter for quality and Six Sigma through the Canadian federal government's initiative in Scientific Research and Experimental Development. Andrew is a graduate advisor to the College of Engineering’s Center for Quality and Applied Statistics at the Rochester Institute of Technology. He is also a published author, speaker and instructor at the School of Continuing Studies at the University of Toronto. Return to Program page

Lean Six Sigma

Abstract

Industry has changed significantly. Today, the two largest sectors of the U.S. workforce are professional and clerical and the work they conduct is mostly tied to information processing. Over the last few decades, electronics has been employed as a means of improving business and information processes. Today, the rise of Six Sigma to improve quality and the introduction of Lean to improve flow are being employed in a collaborative manner to drive business process improvement further. The current business environment is experiencing a rebirth in process improvement, specifically in workflow simplification. Today the study of work and its flow is seen as critical to driving organizational efficiency. In fact, former CEO Pat Haggerty described workflow simplification as “Texas Instruments most effective program for fostering personal involvement at all levels of the organization while yielding tangible benefits to the company.”
Today, work flow processes change constantly. Such changes are undocumented and with each change the process becomes more complex. Workflow simplification is needed more than ever. In this session, we will discuss a common sense approach to business process improvement through case studies and effective workflow simplification concepts.

Biography of Andrew Milivojevich

Andrew Milivojevich is the President of The Knowledge Management Group. He leads their corporate Six Sigma and productivity improvement initiatives. Andrew is a Professional Engineer with a Masters degree in Statistics and 20 plus years of experience. He is a fellow of the American Society for Quality and is recognized by the Society as having achieved professional distinction in the technology, theory, education, and application of quality. Andrew received citations for his work advancing quality and Six Sigma; for being a champion of innovation through statistical methods to resolve technical uncertainties in the business community; and for being a vocal promoter for quality and Six Sigma through the Canadian federal government's initiative in Scientific Research and Experimental Development. Andrew is a graduate advisor to the College of Engineering’s Center for Quality and Applied Statistics at the Rochester Institute of Technology. He is also a published author, speaker and instructor at the School of Continuing Studies at the University of Toronto.

Return to Program page